This policy explains how Lindal Cedar Homes handles personal data sent through lindalcedarhomessourcing.com. It was revised in June 2024. The inquiry form links here so you can read it before you submit.
The controller for website inquiries is Lindal Cedar Homes, China-based remote procurement coordination desk. Use the site inquiry form. Phone Available on request.
The form asks for first name, last name, work email, phone, company, project country and a description of the design basis. If you include drawings or load tables in a later email, those files are kept with the same inquiry record. Do not send special-category data. A house project does not need it.
The data is used to answer the inquiry, to decide whether a calculation can be started, and to keep a record of what was requested. That record matters because a freeze date and a revision number are part of the technical file. The legal basis is the steps you asked us to take before a contract, and the legitimate interest in keeping an accurate engineering correspondence. Where a consent checkbox is shown, the stored submission includes that consent.
Unanswered or declined inquiries are kept for 24 months from the last message. Files that become a project are kept for the life of the contract and for the limitation period that applies to the structural correspondence, which may be longer than 24 months. Server logs that show IP address and browser type are kept for 90 days for security review.
Data is shared with fabrication or installation partners only when the project scope requires it, and only the fields they need. It is not sold. Processors who host email or the website act under instructions. If a transfer leaves your country, the transfer uses the mechanism required by that country’s rules, or the file is not sent.
You may ask for access, correction, deletion, or a restriction, subject to the exception for records we must keep as part of a structural file. Use the site inquiry form. You may also complain to the authority that regulates privacy where you live. Washington inquiries can also be raised with the office at the address above.
The site uses the cookies required to run the form and to remember a consent state. It does not use the inquiry form as a marketing list unless you write that you want project updates. You can control cookies in the browser. Blocking them may stop the form from submitting.